Job Opening

DAVAO CITY Customer Specialist Position I No experience required

Job Industry Telecommunications
Job Type Full-Time
Experience Level Entry Level
Date Posted 2020-01-06
Job Location Davao
Company Information VCC LINK, INC.
Vital Call Center Link (VCC Link), Inc. was established in January 2004, and was incorporated to primarily offer Contact Center and Business Process Outsourcing (BPO) solutions to off shore companies and address all call center and BPO needs: systems, procedure development and set up.
Job Description RESPONSIBILITIES • Assist customers with queries regarding their account over the phone. This could be for activation, renewal, upgrading, etc. • Provide information requested over the phone regarding subscription plans, video on demand and process for accessing via TV or any device • Log all calls for reference and monitoring • Ensure all calls are responded to promptly and in a professional manner
Job Qualifications QUALIFICATIONS

• Finished High school or College
• No experience required
• Good to excellent communication skills
• Typing speed of at least 25 - 30 wpm
• Computer and Web proficient
• Willing to work in changing work schedules
• Amenable to work in Davao

Salary Package: 14-18K

Shift: Shifting/rotating Schedule

Incentives: Performance incentives, Account incentives

Perks and Benefits
Government mandatory benefits such as ( SSS, Pag-ibig, Phil health and etc), HMO on Day 1 and salary appraisal upon regularization.

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