Job Opening |
DAVAO CITY Customer Specialist Position I No experience required |
Job Industry | Telecommunications |
Job Type | Full-Time |
Experience Level | Entry Level |
Date Posted | 2020-01-06 |
Job Location | Davao |
Company Information |
VCC LINK, INC.
1227 Website: https://www.vcclink.com.ph/ Vital Call Center Link (VCC Link), Inc. was established in January 2004, and was incorporated to primarily offer Contact Center and Business Process Outsourcing (BPO) solutions to off shore companies and address all call center and BPO needs: systems, procedure development and set up. |
Job Description | RESPONSIBILITIES • Assist customers with queries regarding their account over the phone. This could be for activation, renewal, upgrading, etc. • Provide information requested over the phone regarding subscription plans, video on demand and process for accessing via TV or any device • Log all calls for reference and monitoring • Ensure all calls are responded to promptly and in a professional manner |
Job Qualifications | QUALIFICATIONS
• Finished High school or College • No experience required • Good to excellent communication skills • Typing speed of at least 25 - 30 wpm • Computer and Web proficient • Willing to work in changing work schedules • Amenable to work in Davao Salary Package: 14-18K Shift: Shifting/rotating Schedule Incentives: Performance incentives, Account incentives Perks and Benefits Government mandatory benefits such as ( SSS, Pag-ibig, Phil health and etc), HMO on Day 1 and salary appraisal upon regularization. |
|
|
Go back to list of jobs |