Job Opening

Call Center Agents Needed in Davao I 17K Salary

Job Industry Telecommunications
Job Type Full-Time
Experience Level Entry Level
Date Posted 2019-06-26
Job Location Davao
Company Information VCC LINK, INC.
1227
Website: https://www.vcclink.com.ph/
Vital Call Center Link (VCC Link), Inc. was established in January 2004, and was incorporated to primarily offer Contact Center and Business Process Outsourcing (BPO) solutions to off shore companies and address all call center and BPO needs: systems, procedure development and set up.
Job Description Serves customers by providing product and service information; resolving product and service problems.
Job Qualifications • At least a high school graduate
• No call center experience needed
• Typing speed of 30 WPM or greater
• Good to Excellent English communication skills(verbal and written)
• Amenable to work on a shifting schedule
• Willing to be assigned in DAVAO

RESPONSIBILITIES

• Interact and coordinate with other departments to resolve customer issues
• Determine further action or final completion on customer cases received.
• PC and hardware troubleshooting
• Test, analyze and clear customer reported trouble
• With strong multi-tasking and system navigation skills through use of multiple computer systems

Salary Package: 14-18K

Shift: Shifting/rotating Schedule

Incentives: Performance incentives, Account incentives

Perks and Benefits
Government mandatory benefits such as ( SSS, Pag-ibig, Phil health and etc), HMO on Day 1 and salary appraisal upon regularization.

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